Last Updated: April 2025
At Quantum DevsWork, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your information when you use our website, client panel, services, and communication platforms.
We collect the following types of information:
- Name
- Email address
- Phone number (if provided)
- Billing address
- IP address
- Company name (if applicable)
- Login timestamps and activity
- Services purchased
- Support tickets and chat messages
- Server logs and usage metrics (VPS, Game Servers, etc.)
We use your data to:
- Provide and manage services you've purchased
- Process payments and invoices
- Send account-related notifications
- Respond to support requests
- Improve our infrastructure and support quality
- Detect and prevent fraud or abuse
We will never sell or rent your personal information to third parties.
¶ 🔐 Data Protection and Security
We implement a variety of security measures to maintain the safety of your personal information, including:
- Encrypted communication via HTTPS
- Limited access to customer data by staff
- Firewalls and DDoS protection
- Data backups on secure infrastructure
We may use trusted third-party platforms to assist in operating our services, such as:
- Payment processors (e.g., PayPal, Stripe, CoinPayments)
- Server management panels (e.g., WHMCS, Pterodactyl)
- Email delivery providers (e.g., Mailgun, SMTP)
These services have their own privacy policies, and we encourage you to review them.
¶ 🧽 Data Retention and Removal
- Account and billing data is retained for as long as your account is active or as required by law (e.g., tax regulations).
- You may request data deletion at any time, except for legal obligations (e.g., invoices).
- Inactive accounts may be deleted after 12 months of inactivity.
You have the right to:
- Access or update your personal data
- Request deletion of your account
- Object to data processing under certain circumstances
To request any of the above, please contact us.
We may update this Privacy Policy at any time. If we make significant changes, we will notify you via:
If you have any questions about this policy or your data:
Thank you for trusting Quantum DevsWork.