Last Updated: June 2025
These Terms of Service ("Terms") govern your access to and use of the services provided by Quantum Devswork. By registering, ordering, or using any of our services, you agree to be bound by these Terms.
- You must be at least 18 years old or have legal authorization to enter into a binding agreement.
- You are responsible for maintaining the confidentiality of your login credentials.
- Quantum DevsWork reserves the right to refuse service or terminate accounts at its discretion, especially in cases of abuse, illegal activity, or violation of these Terms.
¶ 2. Payments and Billing
- All services must be paid in advance unless otherwise stated.
- Invoices are issued 7 days prior to the due date and must be paid on time.
- Late payments will incur a late fee equal to 10% of the product’s price after 2 days of non-payment.
- Services unpaid after 5 consecutive days are subject to suspension.
- Quantum Devswork reserves the right to update pricing without prior notice.
- Web Hosting: Refunds available within 48 hours of first purchase (excluding domain registrations).
- VPS/Game Servers: No refunds once the server has been provisioned.
- Dedicated Servers: Non-refundable after order processing.
- Custom Projects: Deposits are non-refundable once development begins.
- Chargebacks will result in immediate and permanent suspension of all active services.
Users must not engage in:
- Hosting or distributing malware, phishing sites, or illegal content.
- Attacks on other networks (DDoS, brute-force, spam, etc.).
- Abusive CPU, bandwidth, or disk usage beyond your plan's limit.
- Use of your services for cryptomining, you may be charged if you are discovered doing this activity without explicit authorization.
Violation of these rules may lead to suspension or termination without refund.
- Shared hosting accounts must not exceed reasonable resource limits.
- Hosting adult content, torrents, or IRC is prohibited.
- Unlimited resources are subject to fair use; abusive use may result in throttling or suspension.
- We provide cPanel or a custom panel depending on the plan selected.
- All VPS servers are unmanaged unless explicitly stated otherwise.
- VPS provisioning time is typically 2 to 36 hours after order confirmation.
- Full root access is provided; clients are responsible for OS updates, security, and backups.
- Misuse of the OS reinstallation tools may result in a temporary lock.
- Resale of VPS resources is prohibited unless authorized. Violations may result in suspension and fees.
⚠️ Windows Server licenses carry an additional monthly cost.
- Game Hosting is provided through our custom Pterodactyl panel.
- Deployment is automatic after payment confirmation.
- Users are responsible for managing and uploading their own mods, worlds, or configurations.
- Certain games may have special usage limits (e.g., RAM, player slots).
We reserve the right to limit or optimize server usage for performance and stability.
- Dedicated servers are provisioned within 8 to 36 hours after order confirmation, based on demand.
- Services are unmanaged unless you purchase a management plan.
- Hardware replacement is covered under SLA agreements (if applicable).
- Abuse reports may result in temporary suspension pending investigation.
- A written agreement will be signed before work begins.
- Clients must provide clear, complete requirements.
- Any change of scope may involve additional costs or delays.
- Quantum Devswork retains the right to showcase completed work in its portfolio, unless otherwise agreed.
You always retain ownership of custom code and assets delivered unless licensing terms state otherwise.
- Unless otherwise stated, clients are responsible for managing their own backups.
- We offer optional backup solutions for VPS, Game Servers, and Dedicated Servers.
- Quantum DevsWork is not liable for any data loss due to client actions or third-party software.
- Support is available through tickets in the Client Panel.
- Support hours may vary depending on service level.
- Emergency support and server monitoring are available as addons for VPS and Dedicated Servers.
- We do not provide support for third-party scripts or plugins unless agreed.
- You may cancel your services at any time via the client panel.
- Refund eligibility depends on the service type (see Section 3).
- If a suspended service remains unpaid for 7 or more days, Quantum Devswork may permanently delete all associated data.
- We reserve the right to suspend or terminate any account due to abuse, fraud, or persistent non-payment.
If your service is terminated due to non-payment:
- You may request recovery within 48 hours after suspension but before permanent data deletion.
- A $15.00 USD application fee applies for an internal check to determine if your data is still available.
- If recovery is possible, a $55.00 USD service fee will be charged. You must also order a new service plan equal to or greater than the original.
- Requests must be submitted through:
- A support ticket via the Client Panel, or
- A Discord support request in our official server.
⚠️ We do not assist in transferring recovered data to other providers. If you want downloadable access, you must purchase our Data Download Fee.
This request requires a High Priority Ticket, as normal service access is revoked upon termination.
¶ 14. Third-Party Providers and Force Majeure
Quantum Devswork relies on upstream infrastructure providers (e.g., datacenters, carriers, vendors). We are not liable for disruptions, delays, or failures beyond our control, including:
- Power or network outages
- Hardware malfunctions outside our facilities
- Software bugs from third-party developers
In such events, Quantum Devswork reserves the right to delay, substitute, or suspend services without compensation, provided that commercially reasonable efforts are made to resolve the issue.
We are also not liable for failure to perform due to events beyond our reasonable control, such as:
- Natural disasters
- War or terrorism
- Pandemics, government restrictions, or embargoes
- Labor strikes or supplier shortages
Quantum Devswork may revise these Terms at any time. Major changes will be announced on:
Continued use of services after updates constitutes acceptance of the revised Terms.
Quantum Devswork shall not be held liable for any indirect, incidental, consequential, or punitive damages arising from the use or inability to use our services, including but not limited to loss of profits, data, or goodwill.
If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall remain in full force and effect.
If you have any questions about these Terms:
Thank you for choosing Quantum Devswork.